PodcastEpisode 112
The Science of Persuasion in AI Interfaces
How cognitive biases interact with algorithmically curated feeds — and what designers must do differently.
42 min
Networking Events
Where the Community Gathers
Conference
Experience Architecture Summit 2026
Three days of keynotes, workshops, and peer dialogue on the future of human-centered design in an AI-augmented world.
Sep 18–20, 2026 · Live, Online.
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Knowledge Worth Keeping
Podcasts, whitepapers, videos, tools, and editorial insights — curated to deepen your practice and sharpen your perspective.
Podcast
WhitepaperResearch · 2025
Experience Capital: The ROI of Human-Centered Maturity
A framework for measuring and communicating the business value of UX investment to C-suite stakeholders.
PDF · 28 pages
ToolFree · Interactive
Experience Maturity Assessment
A 12-question diagnostic that maps your organization's current UX capability against the HFI maturity model.
Online tool
VideoSummit Recording
Orchestrating the Ensemble: An Architect's View
A recorded keynote on how Experience Architects align multi-disciplinary teams around a unified vision.
58 min
PodcastEpisode 112
The Science of Persuasion in AI Interfaces
How cognitive biases interact with algorithmically curated feeds — and what designers must do differently.
42 min
WhitepaperResearch · 2025
Experience Capital: The ROI of Human-Centered Maturity
A framework for measuring and communicating the business value of UX investment to C-suite stakeholders.
PDF · 28 pages
ToolFree · Interactive
Experience Maturity Assessment
A 12-question diagnostic that maps your organization's current UX capability against the HFI maturity model.
Online tool
VideoSummit Recording
Orchestrating the Ensemble: An Architect's View
A recorded keynote on how Experience Architects align multi-disciplinary teams around a unified vision.
58 min
The HFI Community
Transformation Rarely Happens in Isolation
The HFI Community is not a forum. It is a living practice network — where the world's most rigorous experience practitioners share, challenge, and grow together.
Joining the community means joining an ecosystem of people who take the craft seriously — who bring evidence to opinions, who hold the work to scientific standards, and who understand that great experiences emerge from the ensemble.
From the Community
Alex Morgan, CXA
Senior Product Designer
Bank of America
“The HFI Community is the only space where I can say ‘but what's the evidence?’ and have everyone around the table nod — not roll their eyes.”
From Alex's LinkedIn Post
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01Peer Practice Groups
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02UX Certification
Structured pairing of emerging practitioners with senior architects — accountability and accelerated growth.
03Enterprise Capability
Open research initiatives where community members contribute to HFI's annual evidence base and publications.
04AI & Experience Strategy
Local networks in 40+ cities — events, critique sessions, and shared practices grounded in each region's context.
05Experience Architecture
First access to new HFI research, tools, frameworks, and program releases before public announcement.
06Global Partnerships
Direct connection to HFI-certified practitioners across 70+ countries — the world's most credentialed UX community.
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Newsletter & Archives
The HFI Dispatch
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2025 Archive — Volume 12
Browse by year:
Issue 6
June 2025
AICognitionThe Cognitive Cost of AI Abundance
When every surface is intelligent, attention becomes the scarce resource. This issue explores what experience designers must do when the default state is overwhelm.
Issue 5
April 2025
ResearchStrategyResearch Debt and the Half-Life of Insight
Insights decay. This issue looks at how mature research programs keep insight useful across quarters, not just sprints.
Issue 4
February 2025
SystemsCraftDesign Systems After Adoption
The next hard problem: keeping a design system honest once every team already uses it.